Delivery

Shipping Information

Delivery is usually made the next day if you order before 12 noon with smaller quantities. Next day delivery only applies to Mainland UK orders and excludes remote and offshore areas. Next day delivery excludes weekends.  

Orders for large amount of goods placed will be delivered on pallet and are usually delivered within 3 working days.

Orders placed after 1pm Friday and over the weekend will be processed Monday for delivery Tuesday. Standard UK delivery charge excludes Northern Ireland, Highlands, Isle of Man and Isle of Wight. For these areas please check the remote and offshore delivery tables for pricing.

Some items such as heavy catering equipment items and some crockery have an extended delivery time, they are normally delivered within 5 working days although some times 7 to 10 working days may be required, we will contact you shortly after receiving the order to advise you if we foresee any delays, please note we cannot guarantee times of delivery but can contact the drivers on occasions if required for these products. Please contact our sales centre Tel: 01264 334475 if you need to confirm lead times.
Once we receive your order, we will process and aim to despatch this on the same day providing the order has been completed before 12 noon, otherwise it will roll over onto the next day’s orders. Please allow up to 3 days for delivery of your order unless you have specified an express delivery. Equipment may be sent direct from our suppliers, depending on the product.

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. We will only charge you for the items that we have in stock and despatch to you. Our aim is to always have stock available on all the website items. Tax Charges for orders made from the UK or the European Union, 20% VAT is added.

UK Shipping Costs

Free shipping on all orders over £75

Standard delivery in the UK is £7.95 on all orders under £75

This applies to UK Mainland. Prices for other areas vary. Please refer to the reference table below.


International Shipping Costs

We ship internationally but the cost varies on the items you have ordered please can you email us on sales@s-m-l.net with a request for international shipping and the items you wish to order. Once we have contacted our couriers we will get back to you with the cost for shipping to your country.


                                                                                Area
UK Mainland
Standard Next Day Delivery if placed before 1pm. £7.95 or free if Order is over £75. No Saturday delivery, If order is placed on Friday before 1pm, will arrive Monday*.
Defualt for all UK Excluding below              
                     
                     
Scottish Mainland
Standard Next Day Delivery if placed before 1pm. £8.95 or free if Order is over £150. No Saturday delivery, If order is placed on Friday before 1pm, will arrive Monday*.
AB10-AB36 AB39 DD EH1-EH55 FK1-FK18 G KA1-KA26 KA29 KA30 KY
  ML PA1-PA19 PH1-PH14              
                     
Scottish Highlands
Standard Next Day Delivery if placed before 1pm. £14.95 or free if Order is over £150. No Saturday delivery, If order is placed on Friday before 1pm, will arrive Monday*
AB37 AB38 AB41-AB56 FK19-FK21 IM IV1 - IV40
IV52-IV54
IV63 KW1-KW14 PA21-PA40 PH15-PH41
  PH49 PH50                
                     
Isle of Wight
Standard Next Day Delivery if placed before 1pm. £10.95 or free if Order is over £150. No Saturday delivery, If order is placed on Friday before 1pm, will arrive Monday*
PO30 PO31 PO32 PO33 PO34 PO35 PO36 PO37 PO38 PO39
  PO40 PO41                



*Please allow up to 3 days for your order