Delivery

Local Delivery

Delivery within our local van service area is free on your dedicated delivery day which will be advised upon your account set up

Delivery is usually made within 48 hours, often next day. Stock & location dependant.

Delivery excludes weekends. Orders placed after 2.30pm Friday and over the weekend are processed on the next working day.

The delivery method for your account is calculated when your account is set up. Click here to register.


Rest of UK mainland – Outside of local van delivery

Standard delivery is by courier, within one to three days, stock & location dependant.

Delivery is free for courier orders over £50 excl VAT.

Delivery for courier orders under £50 excl VAT are charged at £10 excl VAT

Please note that in some cases products may need to be delivered on a pallet for safety or may incur extra courier costs due to weight. For example, where there is a substantial amount of glassware or if items are very bulky and risk being damaged. Where this is the case, we will advise you by phone of any additional cost before the order is dispatched. Equipment may be sent direct from our suppliers, depending on the product

Delivery excludes weekends. Orders placed after 2.30pm Friday and over the weekend are processed on the next working day.


Islands and Highlands

Delivery to the Isle of Man, Isle of Wight, Scottish Highlands and Ireland is by courier, within two to three days. Orders will only be dispatched once all items are in stock. Courier charges to these areas can be advised by our customer service team.


How to return goods

If you wish to return an item, please call our customer service team on 01264 334475 for a returns authorisation number and details on how to return the goods.

A handling fee of up to 30% of the value of the goods may be applicable. Unfortunately, we cannot refund bespoke printed products.

If an item is delivered faulty, incorrect or damaged, please let us know within 24 hours of receipt.